This refund and exchange policy complies fully with Google Merchant Center transparency standards and applies to all products sold on homesupplies.shop, including our 1.8 Gallon White Small Plastic Trash Can priced at $11.99. We design clear, customer-friendly return rules to deliver worry-free shopping experiences for every household, office and retail buyer.
We provide a 30-day valid return and exchange period calculated from the delivery date of your order. Any unused, undamaged small plastic trash cans with intact original packaging are eligible for return or exchange within this window. If your trash can arrives cracked, deformed or defective due to shipping damage or factory flaws, you qualify for free return processing with no extra customer burden. For personal change-of-mind returns, customers shall bear outbound return shipping fees.
Before sending items back, you must submit a return request via [email protected] and wait for official return authorization. Unauthorized packages sent without prior approval will be rejected and returned to the sender. Our designated return address for all home supply goods is: 2259 Byrd Hill Ln, St Helena, CA 94574. Please clearly label your order number on the outside of the return parcel to speed up inspection.
Once our warehouse receives and verifies your returned trash can in acceptable condition, we will initiate your full or partial refund. All refunds take up to 10 business days to process and reflect back to your original payment account. Delays may occur due to bank transfer processing schedules, which are out of our operational control.
We reserve the right to deny refunds for items stained, scratched, assembled or missing original packaging beyond normal inspection wear. If you have any questions about returning your plastic trash can or tracking refund progress, reach out to our customer service team anytime for timely assistance.
Website: homesupplies.shop
Email: [email protected]
Phone: +1 (707) 963-3430
Address: 2259 Byrd Hill Ln, St Helena, CA 94574
